Privacy Policy
Effective date: May 30, 2026
Blaxline Group, LLC — United States
Introduction
Blaxline Group, LLC ("Blaxline", "we", "us") respects your privacy. This policy explains what information we collect when you use our website — including our AI-powered input — how we use it, and your rights. We keep this honest and simple.
1. What information we collect
When you use our website input, you may voluntarily share:
- Descriptions of your business, operations, and challenges
- Your name, email address, or other contact details
- Any other information you choose to include in your message
We also collect basic technical data automatically:
- Pages visited, time on site, device and browser type
- IP address (used for security and analytics only)
We do not use advertising cookies or third-party tracking pixels.
2. How your input is processed
When you submit a message through our website input:
- Your message is sent to OpenAI's API to generate an intelligent response
- Your data is never used to train or improve any AI model — by Blaxline or by OpenAI
- OpenAI processes your message under their API terms, which explicitly prohibit using API inputs for model training
- Your message and our response are stored securely in our database to allow us to follow up with you
3. How we use your information
- To understand your business needs and respond with relevant solutions
- To follow up with you via email if you provide contact details
- To improve the quality of our service over time
We do not sell, rent, or share your information with third parties for marketing purposes. Ever.
4. Data storage and retention
- Your data is stored in a secure database
- We retain your information for as long as necessary to maintain our business relationship
- If you request deletion of your data, we will process it within 30 days
- Blaxline operates from Colombia and is registered in the United States. Data may be processed in the United States and through OpenAI's infrastructure
5. Your rights
- Access: Request a copy of the information we hold about you
- Correction: Ask us to correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- EU/UK users have additional rights under GDPR including the right to lodge a complaint with your local supervisory authority
To exercise any of these rights: [email protected]
6. Cookies
- We use minimal essential cookies for basic website functionality
- No advertising cookies, no third-party tracking
- You can disable cookies in your browser without affecting your experience
7. Changes to this policy
We may update this policy occasionally. When we do, we will update the effective date above. Continued use of our website constitutes acceptance of the updated policy.
8. Contact
For any privacy-related questions or data requests:
Blaxline Group, LLC — United States